We make it easy to manage all your team’s billing and subscriptions from one location. Under the Billing & Subscriptions section, you will be able to see all the teams you own and can manage the billing for. You cannot manage the billing for teams you do not own.
To make it easy to manage multiple teams, rather than having a renewal date for each team, all renewals are on the 5th of every month. When you upgrade in the middle of the billing cycle, the amount will be prorated up to the next billing date.
Upgrading to Pro
By default, each new team you create will be put on the free subscription. If you downgrade or billing fails (eg. Couldn’t charge your card) you will be put back on the free subscription.
Choosing the Subscription Level
To upgrade to pro, simply click Upgrade to Pro under the team you want to upgrade. If there are multiple levels of subscriptions available for that sport, you will be able to choose which subscription / features you want to upgrade. If there is only one option, then that will be selected automatically. The amount of the subscription minus the prorated amount to the 5th of the month will be adjusted and a shopping cart will show up letting you know your total. If you are wanting to upgrade multiple teams, simply repeat the previous steps on the next team and that amount will be added to the cart.
Once you’ve selected all the teams you want to upgrade, you can either enter your credit card details or choose the card you have on file. After you have picked your payment, simply click the blue button that says “Pay” and the amount of the charge. We will run the payment you selected and upon approval, your team will be upgraded.
If you decide that you want to downgrade whether that is a lower pro level or to free, we make it easy. To downgrade a team, simply select “Cancel Subscription” or “Manage Subscription” and either choose to cancel or the new desired level. Your account will keep the level you paid for up until renewal time. We do not issue refunds or adjustments for downgrades or cancellations.