In order for us to know who is authorized to use what devices, we are required to create security sessions. These sessions authenticate your account with your computer to make sure that the information we are sending back and forth is intended for the correct users. There are two different types of sessions in SmartStat.
- Dashboard sessions are the computers you are logged into the SmartStat Dashboard.
- Authorized Devices are the devices that you are signed into on the mobile app.
To view the sessions and/or authorized devices, click on the one you want to view. Doing this will open a popup with the list of all the sessions your account currently has with the SmartStat system.
** NOTICE – Each session is unique to the browser and computer. You could have multiple sessions belonging to a single computer.
Ending Sessions / Devices
You have the ability to remove sessions from the system. You could do this for multiple reasons. We recommend making sure all your devices with game data are synced before deactivating devices. The reason for this is when the device comes online to sync with a session that was authorized that is no longer authorized, the system will reject all communication and the app will log out clearing all user data. This is a security measure built into the app to prevent people from getting access to data on the app that is not authorized.
Ending Dashboard Sessions
If you want to end all sessions tied to your account, click Dashboard Sessions under the security section and in the bottom left-hand corner (depending on the number of sessions, you may need to scroll) click Log Out of All Sessions. This removes all sessions (including the one you’re using) from the system. You will need to sign into your account again to regain access.
Logging out of Authorized Devices
If you want to end all sessions signed into the SmartStat Pro mobile app, click Authorized devices in in the bottom left-hand corner (depending on the number of devices, you may need to scroll) click Log Out of All Devices. This will log all authorized devices off the system.